We are looking for an enthusiastic and caring individual who is committed to excellent customer service, teamwork and can manage a hectic and sometimes stressful workload with a calm demeanor and positive attitude. Primary responsibilities for this full-time position include:
*Answer incoming calls from customers
*Schedule and code rides using navigation software
*Communicate trip assignments using technology, monitor routes and work with drivers to improve efficiencies and customer service
We are looking for a compassionate, enthusiastic, and motivated person to provide professional, courteous customer service for our Volunteer Driver program.
Primary responsibilities of this part-time position will include:
*Enter ride requests into scheduling software system and verify accuracy of data.
*Contact customers, partners or outside vendors as appropriate to confirm times, locations and ride details by phone or secure email utilizing excellent customer service skills.